Adjustment procedure (cash report)
A
Adam Łuczak
Currently it is the case that the values in the cash report with a retroactive date can be freely changed e.g. they delete the visit, change the amounts to be paid, etc. etc. When verifying card payments with the cash report I noticed that the values in this report from past days change as a result of the actions of the reception staff. At this point, the control function of this report is insufficient. Therefore, I propose that all movements that are reflected in it (e.g. refund of cash to the customer, complaint) be subjected to the complaint procedure and only in this way could the cash report be modified (except of course the deposit and withdrawal). A manual change could only be left to change the means of payment on the current day or, for example, on the previous day.
W
Weronika • Medyc
Merged in a post:
Cash register report — closing and opening a cash register
W
Weronika • Medyc
It is proposed to add a function that allows you to close the cash register at the end of the day and open the cash register at the beginning of the next day. The function would allow you to close the cash report at the end of the shift/day and calculate the cash balance and open a new working day with information about the expected cash balance. The improvement would reduce manual exports and sheet updates, reducing handling time and increasing control over cash at the checkout.
P
Paździor Agnieszka
I support the fact that the RK is too easily transformed in retrospect. By generating the same report for several days, you can get diametrically different results.
I'm just wondering what these complaints are about, because we don't have that option.
Recently I had a problem because by mistake the registrar added a payment higher than it was due to the visit. She took the correct amount with the card. But after printing the receipt, the patient has an overpaid balance hanging in the system, and nothing can be done about it. In RK I can add the item “Refund” but this is not assigned to any patient and does not affect his balance.